FAQ

Our design prioritizes smooth insertion (fold guidelines included) and suction-free removal. In our trials, 69% of cup users reported improved comfort — especially during removal.

Size 1 – Small (Ø 35.4 mm) for a first cup, teens, light to medium flow · Size 2 – Medium (Ø 39.5 mm) for most users · Size 3 – Large (Ø 42.6 mm) for heavy flow or after vaginal childbirth. Still unsure? Every Elys cup has a cut-to-fit tab — with no suction to break, it's pure convenience. Trim it to your perfect length.

Because removal is suction-free, there is no seal to break when taking the cup out — which is why many IUD users find Elys reassuring. Every body and IUD placement is different, so please check with your healthcare provider before using any menstrual cup with an IUD.

Up to 8 hours, day or night, before emptying — up to 4x longer than a tampon. Why "up to 8 hours"? Because that's what we tested — not what marketing hoped.

100% medical-grade silicone, free from BPA, latex and phthalates. Hypoallergenic and ultra-soft, made in France in an ISO-certified factory that also produces medical devices. No menstrual product is entirely risk-free: respect wear times, clean your cup properly, and consult a healthcare professional if you have any concerns.

Rinse between wears, sterilize in boiling water between cycles, and store it in the breathable pouch included. Full guide: see our Guides.

Up to 5 years with proper care — over 60 cycles of reliable, waste-free protection.

Yes. Running, lifting or swimming — the flexible shape and anti-leak engineering are designed to keep everything secure while you move.

We ship worldwide with fast, secure options — see our shipping policy. For returns and refunds, see our refund policy.

Contact us — a founder answers every message.